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Metaverse: Any bank that is 'establishing a presence’ is doing it for PR
On this interview with Qorus, I share my take on the current value of and relevance of the metaverse for financial service companies.

Alex Jimenez
Sep 16, 20221 min read
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Customer Centricity in Banking
Strategic plans for banks and credit unions are replete with references to their superior customer- or member-centricity. Nearly every...

Alex Jimenez
Sep 16, 20221 min read
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Addressing the Digital Account Opening (DAO) Experience
In general, opening a new digital deposit account should be a simple process. From a holistic point of view, the process should include:...

Alex Jimenez
Sep 16, 20221 min read
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