Alex Jimenez
The Problem With Customer Opinion Surveys and Strategy
Many people, and organizations, make the mistake to confuse consumer opinions with reality. How’s this a problem?
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Alex Jimenez
- Apr 7
- 3 min
Innovation Versus Cost Management
In late 2022, as the US unemployment rate hit a nine-year high, bank executives met to discuss changes in their strategy. Some reported...
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Alex Jimenez
- Sep 16, 2022
- 1 min
Metaverse: Any bank that is 'establishing a presence’ is doing it for PR
On this interview with Qorus, I share my take on the current value of and relevance of the metaverse for financial service companies.
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Alex Jimenez
- Sep 16, 2022
- 1 min
Addressing the Digital Account Opening (DAO) Experience
In general, opening a new digital deposit account should be a simple process. From a holistic point of view, the process should include:...
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