Alex and Joe discuss customer experiences and how successfully deployed CRMs can make a difference.

In this episode, we discuss the digital fintech landscape, the use of AI and Automation in banking, and more.

The key takeaways from the FinovateSpring panels Alex participated in that addresses payments and platformization.

How mobile and digital banking has changed, how to define innovation and how incumbent financial institution should begin to innovate.

We talk with Alex Jimenez about the impact that high-tech innovations from AI to implantables are having on the banking industry.