Video and Audio
Podcasts, Webinars, Interviews, etc.
Feb 16, 2022
Digital Transformation Mistakes That Set You up For Failure
The Mid-Market CFO Circle
In this episode, I discuss the mistakes Mid-Market companies make when embarking on digital transformation and how CFOs can avoid these pitfalls.
Dec 13, 2021
Finalytics Releases Top 50 Credit Unions' Digital Experience Report
CU Broadcast
The folks from Finalytics.ai recently released their "2021’s Best Credit Union Experiences" report and inside they rank the top 50 credit unions' digital experiences.
Craig McLaughlin, CEO of Finalytics.ai, and Alex Jimenez, Finalytics.ai Chief Strategy Officer, stopped by to share their findings from this report -- even sharing the top credit unions that are excelling in the digital area and why.
Sep 1, 2021
Digital Transformation in Banking
Insider Intelligence
In preparation for my Money 20/20 sessions, Insider Intelligence interviewed me about digital transformation.
Apr 12, 2021
Managing a Digital Customer Experience in Banking
The Executive Innovation Show
In today’s show, we discuss customer experience in banking and best practices for digital-first interactions.
Feb 10, 2021
15 Minutes with Alex Jimenez - Digital Transformation,Innovation, Digital banking, and Fintech
TurnKey Lender LinkedIn Live
Alex and Jeff dive deep into the true meaning of digital transformation for banks and FIs in general, ways to streamline customer experience, defining makes your business special, and building a business strategy in a way that makes you truly stand out in the digital age.
Sep 11, 2020
How is the banking industry coping with the digital transformation wave? How is the banking industry coping with the digital transformation wave?
Softweb Solutions: Tech of the Week
A conversation with Alex Jimenez on the impact of digital transformation of the banking industry.
Aug 27, 2020
The ‘Why” of Digital Transformation According to a Chief Strategy Officer
LiveVox: Thoughtline Series
Alex Jimenez spoke with us about emerging technologies like AI and how contact center leaders can better extract value from their digital transformations by shifting the focus back to the customer.
May 29, 2020
Now is the Time to Reevaluate Digital Customer Experiences
InsurTalks Podcast
To understand the impact of this crisis, especially in the USA, we interviewed Alex Jimenez and learned more about creating better digital customer experiences in these testing times.
May 12, 2020
Digital Experiences in Banking
CRMNext Interviews
Alex and Joe discuss customer experiences and how successfully deployed CRMs can make a difference.
Apr 10, 2020
AI in Fintech - Alex Jimenez on Engati CX
Engati Engage
In this episode, we discuss the digital fintech landscape, the use of AI and Automation in banking, and more.
May 11, 2018
"Banks can't be everything for everyone"
Finovate TV
The key takeaways from the FinovateSpring panels Alex participated in that addresses payments and platformization.
May 11, 2017
‘Most bank innovation programs are just innovation theater’
Tearsheet Podcast
How mobile and digital banking has changed, how to define innovation and how incumbent financial institution should begin to innovate.
Feb 17, 2017
The future of digital banking
BAI Podcast
We talk with Alex Jimenez about the impact that high-tech innovations from AI to implantables are having on the banking industry.